7215845 - 01 (08/14) MainEco Heat 57
Troubleshooting 11
Remedial actions by service
engineer
Status
signal
Description Possible cause s
1 flash
red
Sensor error
•Bad connection to flow or
return temperature sensor
•Fault with flow or return
temperature sensor(s)
•Low or no flow through boiler
• Reverse flow through boiler
•Check connections to
temperature sensors/PCB and
condition of wiring loom
•Check resistance
of
temperature sensors
•Check pump operation and
system circulation
2 flashes
red
High
temperature
protection
• Over-temperature thermostat on
heat exchanger activated
•No water flow through heat
exchanger
• Over-temperature thermostat
fault or bad connection (open
circuit).
•PCB over-temperature condition
•Flue fault resulting in
recirculation or activation of air
pressure switch (if fitted)
•Check connections to and
operation of O/T thermostat
and air pressure switch (if
fitted) and PCB and condition
of wiring loom
•Check system pressure or that
system is not air- locked
•Check pump operation and
system circulation
•Check flue co ndition
3 flashes
red
Ignition fault
•No ignition
•No flame detected following
ignition
•False flame signal detected
• Repeated loss of flame detected
•Check earthing of the appliance
•Check ignition electrode
condition and clean/replace if
necessary
•Check gas valve operation
•Check flue condition
•Check correct
combustion/gas
valve settings
4 flashes
red
Fan fault
•Fan calibration error
•Fan failure
• If fan operates, check flue
installation and condition.
•Replace control/fan assy
5 flashes
red
Parameter fault
•Bad connection to PU
• Parameter error or faulty PU
•
PCB and condition of wiring
loom
•Replace PU and recommission
6 flashes
red
Miscellaneous
•Bad connection or wiring fault
internal or external to the boiler
• Parameter error
• Communication error
•Check all wiring connections
are
correctly made
• Using a service tool or Recom
software chec k all parameter
settings
• If necessary replace PU
and/or control/fan assy
•Check condensate drain for
blockage
Lock-out conditions (Red flashes on “chimney sweep”)
The following TABLE describes the conditions that may result in
a lock-out condition and red flashing signal being displayed.
To reset a lock-out condition press and hold the reset button
until the fault indication flashes rapidly and goes out.
NOTE: a lock-out condition can be re-set up to 5 times within
one hour using the reset button. Any repeating fault should be
fully investigated and appropriate remedial actions taken by a
Gas Safe registered service engineer.
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